From The Chair: Quality should be job #1 While we are grappling with the question of accessing care, here's another topic that should be of equally grave concern: What is the quality of the health care we are accessing? For all the money and resources our governments have invested in the health care system, are Canadians getting healthier? FULL STORY Measuring for better outcomes Health care organizations seem to be borrowing an adage adopted by the business community: You can't manage what you can't measure. FULL STORY Who's who in health quality? Here's a primer on some of the new Canadian players in health outcomes and quality assurance FULL STORY